In British law, readings are deemed for ENTERTAINMENT PURPOSES – this is in place to protect BOTH parties.
If, for any reason, Psychic Readings Direct cannot deliver your session, you will receive a full refund via the method of payment that was received.
Don’t expect a refund if you don’t like what you hear. Psychic Readings Direct is a service-based provider, not a computer—many variables can affect your reading and its interpretation. Readings are not an exact science.
If you are unhappy in any way, you should say so BEFORE you leave the session so that any issues can be rectified appropriately and amicably at that time.
It is not acceptable to demand a refund after you have left a psychic reading based on accuracy—you are charged for time, not content.
It is not spiritual or responsible to suggest that you have been taken advantage of by being charged. You enter into a contract to pay for a service based on TIME.
You should not book a reading if you feel you are attending in desperation, in poor finances or in poor mental health. If you choose to do so, you cannot later blame the psychic for any subsequent issues.
If at any point you are deemed as being vulnerable or you place a risk to yourself or others, Psychic Readings Direct may exercise the right to enforce a Duty Of Care Procedure.
Finally, you should always accept responsibility for your own actions, judgement, free will, and common sense. In law, you cannot blame the psychic!
From 2023, I will no longer be doing tarot readings unless these are requested.
CANCELLATION POLICY
Last-minute cancellations and no-shows are charged at the full rate. However, I am happy to offer a telephone session in case of last-minute changes due to illness or travel disruption.
If you need to reschedule an appointment, you must do so at least 48 hours before your appointment.
